ValenceBehavioral Health
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For therapists in private practice

Everything between sessions, handled.

Scheduling, video visits, intake and AI notes in one place. Reminders, follow-ups and client check-ins run themselves, on workflows you set up once, your way.

Start free with $100 credit

No credit card, no monthly fee, no per-seat pricing. We'll move your practice over for free.

Workflows/Between-session check-inDraft
When
A session is completed
Wait2days, until
Text check-in
Hi {first name}, it's Harbor Counseling. How has your week been, 1 to 10?
If / then
If the last reply is3or lower
If yes
Alert the clinician
{first name} replied {reply} to the check-in.
Create a task
Call {first name} today.
If no
Text message
Thanks, {first name}. See you at your next session.

Everything around the appointment

Before, during and between sessions, it all lands in one chart. The screens show Harborlight Counseling, an example practice running on Valence under its own name.

  1. Before the session

    Clients book, fill in their forms and confirm, all under your name.

    • They book against your real availability, synced with your calendar, and a waitlist offers cancelled slots in order.
    • Intake forms and consent come back signed before the first session.
    • Reminders, booking pages and the portal carry your logo and colors. Clients confirm with one letter.
    harborlight.valencebh.com
    HHarborlight CounselingBook a session
    See open times
    Harborlight Counseling's booking page, running on its own valencebh.com subdomain with Harborlight's logo and colors.
  2. In the session

    One tap from the reminder into the room.

    • Video runs in any browser with no app or password, for one client or a whole group.
    • Turn on AI notes for a session and a draft is waiting when it ends. You review, edit and sign.
    • The card on file is charged when the visit ends, and superbills are ready for out-of-network clients.
    HHarborlight
    Waiting roomLive
    JR
    Join visit
    Progress noteDraft
    Review & sign

    Opt in per session · metered by the minute

  3. Between sessions

    Know how every client is trending before they sit down.

    • A dozen validated screeners, including the PHQ-9, GAD-7 and PCL-5, score themselves, band the severity and chart the trend.
    • A self-harm answer flags the screen the moment it's submitted and opens your crisis protocol.
    • Your workflows send the check-ins, homework and follow-ups, and every message and reply lands in the chart.

    Texts only go out between 8am and 9pm in the client's time zone, with a weekly cap, and anyone who opts out stays out.

    HHarborlight
    PCL-5 (PTSD)
    52/80Probable PTSD

    4 administrations · trending up

    A self-harm response flagged this screen on submit.
    Example Valence assessment result: a PCL-5 score of 52 out of 80, banded "Probable PTSD", trending upward, with a safety flag raised on a self-harm response.
    Workflow log
    • Day 14PCL-5 sent by text
    • Day 14Completed in 4 minutes
    • Day 14Dr. Lee alerted · crisis protocol open

A quiet month costs a quiet amount.

No seats, no tiers and no monthly fee. You pay for the minutes and texts you actually use, and the meters stop at $69 per clinician a month, however busy it gets.

Video sessions
1¢a minute
AI notes on video(opt-in)
+0.8¢a minute
AI notes in person(opt-in)
1.2¢a minute
Text messages
3¢each
Email, forms, the portal and workflows
Free

Staff, clients and appointments are unlimited. Card payments pass through at cost (2.9% + 30¢), and you can cancel anytime.

For comparison, SimplePractice puts reminders on its $79-a-month tier, TherapyNotes charges 14¢ a text, and Healthie needs its $129 tier plus an integration to automate anything beyond reminders. (Their public pricing, July 2026.) Six months of real cost math for a solo therapist →

Estimate your month
VALENCEHARBORLIGHT COUNSELING · 1 CLINICIAN
OCTOBER 2026
Video sessions1,600 min × $0.01$16.00
AI notes on video1,600 min × $0.008$12.80
AI notes, in-person400 min × $0.012$4.80
SMS reminders120 × $0.03$3.60
Email, forms, portalunlimited$0.00
Workflowsunlimited$0.00
Seat feesnone$0.00
TOTAL$37.20

Your cap is $69.00. You're $31.80 under it.

THANK YOU FOR CARING BETWEEN SESSIONS

Your $100 credit covers about your first 2 months.

Start free with $100 credit

Boring where it counts

Your patients' records are PHI. Here is exactly how we handle access, auditing, and session audio.

Separated by organization

Every record is scoped to your practice. There's no toggle that could expose another practice's data; the separation is built into how the database works.

Access by role

Admins, providers, front desk, and patients each see only what their role allows. A provider sees their own caseload. A patient sees only their own record.

Audit log by default

Profile edits, notes, comments, and deactivations are written to the patient's audit log automatically. You don't have to turn it on.

Audio you don't keep

Sessions aren't recorded unless a clinician turns AI notes on for that session. When they do, the audio is deleted as soon as the draft note is produced. We don't keep it, and we don't train AI on it.

How we handle security, in full →
Switching is free

We'll move you in.

Leaving SimplePractice, Blueprint, Headway or Alma? Send us your client list, forms and availability. We set it all up while you keep seeing patients, and we never take a cut of your rate.

  • Your client list, contacts and history
  • Your intake forms and assessments
  • Your availability, services and rates
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